Do you have questions?
We've got some answers for you
If your question is not answered in our FAQs, please feel free to send us an email directly via hello@cleyco.nl or via the contact form and we will do our best to answer your question within 1 working day.
Our earrings are made of FIMO polymer clay that is oven-baked. All earring hardware is made from plated stainless steel which makes them safe for sensitive ears.
Some of our earrings are coated in a UV Resin to give them a beautiful shine.
Polymer clay is a lightweight material so the earrings will not hang uncomfortably from your ears. Earrings that have charms and other metal detailing are slightly heavier.
At the moment, none of our collections come in silver, but we can replace rings and hardware on request.
Our earring backs are, unfortunately, glued to the earrings and cannot be replaced.
If you would like the earrings to have silver hardware, please leave a note in your order.
Yes, we absolutely do! Do you have a particular colour or style that you are looking for, or something to match an outfit that you have planned? Send us an email via hello@cleyco.nl, and we will make something special just for you.
For shipping within The Netherlands, please allow 2 -3 working days for us to process your order and then 2 - 4 working days for your order to be delivered to your address.
For shipping within the EU, please allow 2 -3 working days for us to process your order and then 2 - 10 working days for your order to be delivered to your address.
Custom orders and pre-ordered items may take slightly longer than this.
Please see our Shipping and Returns page for more information.
We do not offer returns or refunds on clay earrings that have not been properly cared for. If you order breaks after you receive it, please email us as soon as possible so that we can find a solution for you.
We offer repairs on hardware for up to 6 months after your initial purchase. A proof of purchase will be requested.